Bagi's fully transparent policy on how your personal information is collected, stored, and used. We believe your privacy is a fundamental right.
BagiWelcome to . This Privacy Policy explains how Bagi What types of information we collect about you when you use the platform (bagi.im), why we collect it, how it is used, and the steps we take to keep your data secure.
Bagi believes your privacy is a fundamental right. We collect only what's necessary and are committed to keeping it completely secure. This policy is written in plain, simple language — not complex legal jargon — so you can clearly understand what we do with your data.
BagiBy using the website or mobile app, you are agreeing to this Privacy Policy. This policy governs our Terms & Conditionsworks in partnership with.
This Privacy Policy has been drafted in accordance with the Curacao eGaming license regulatory framework and international data protection standards.
Bagi Two types of information are collected — what you provide directly, and what is gathered automatically. Details are outlined below:
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Full Name | At the time of registration | Account Identity Verification |
| Date of Birth | At the time of registration | Age Verification (18+) |
| Mobile Number | During Registration & Transactions | Contact & Payment |
| Email Address | At the time of registration | Account Communications |
| National ID / Passport | For KYC Verification | Identity & Legal Compliance |
| Current Address | For KYC Verification | Proof of Address |
| Financial Information (bKash/Nagad/Rocket number) | On Deposits/Withdrawals | Transaction Processing |
Important: Bagi We never collect your bank account number, credit card details, or PIN. If anyone requests this information, it is fraudulent activity — contact us immediately.
Bagi Your data is used only for specific, legitimate purposes. We never process information beyond what's necessary. The list below explains exactly how your data is used:
Our Commitment: Your information will never be sold to third parties. No data is shared with external companies for advertising purposes.
Bagi Cookies and similar tracking technologies are used on this website to enhance your browsing experience and keep the platform running properly.
| Cookie Type | Purpose | Duration | Can it be disabled? |
|---|---|---|---|
| Essential Cookies | Login Sessions, Security Tokens | Cleared at End of Session | No (Required for Service) |
| Functional Cookies | Language Preferences, Theme Settings | 30 Days | Yes |
| Analytics Cookies | Traffic Analysis, Page Performance | 90 Days | Yes |
| Security Cookies | Fraud Detection | 7 Days | No (Required for Security) |
You can disable optional cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
Bagi Industry-leading security technology is used to protect your data. Our security framework operates on three layers:
256-bit SSL/TLS encryption, AES-256 data encryption, two-factor authentication (2FA), and firewall protection.
Restricted employee access, regular security audits, staff privacy training, and access logs recorded for every entry.
Servers stored in secure data centers with 24/7 monitoring and biometric access controls.
In the event of a data breach, affected users will be notified within 72 hours and immediate remediation steps will be taken.
Never share your account password with anyone. BagiNo employee of will ever ask for your password.
Bagi-. You have full control over your personal data. The following rights can be exercised at any time:
You have the right to request access to the personal information we hold about you.
You can request a download of all your data.
You may correct any inaccurate or outdated information.
You may request the deletion of your data under certain conditions.
You may request that data processing be put on hold under certain circumstances.
You can opt out of marketing messages and profiling.
To exercise these rights support@bagi.im-. We'll send a confirmation within 72 hours of receiving your request and resolve it within 30 days. Requests will only be processed after identity verification.
Bagi Your data is not retained longer than necessary. A specific retention period is set for each type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the Duration of Active Account + 5 Years | Legal Obligations |
| Financial Transaction Records | 7 Years | Anti-Money Laundering Laws |
| KYC Documents | 5 years after account closure | Regulatory Compliance |
| Customer Support Conversations | 3 Years | Dispute Resolution |
| Marketing Preferences | Until Consent Is Withdrawn | Based on Your Preferences |
| Logs & Session Data | 90 Days | Security Monitoring |
Once the retention period expires, data is securely deleted or anonymized so you can no longer be identified in any way.
Bagi No services are provided to anyone under 18. We do not knowingly collect personal information from minors.
If we are informed that a minor has registered, the account will be closed immediately and all collected data will be deleted.
If you are aware that a minor Bagi is using, please support@bagi.im. We will act promptly.
Bagi This Privacy Policy may be updated from time to time. When changes are made, we will notify you through the following means:
Continuing to use the platform after a policy update notification will be considered acceptance of the revised terms. If you do not agree to the changes, you may close your account and receive any valid balance back.
Contact us with any questions or concerns: support@bagi.im
We don't just make promises — we back them with real protection through technology, processes, and people.
All your data is protected with 256-bit SSL encryption. From transfer to storage — your information is locked at every step.
Bagi does not sell your personal information to advertisers or any third parties. Your data stays yours.
View, correct, download, or delete — every decision about your data is yours to make. Submit a request at any time.
Operating under the GDPR and Curacao eGaming regulatory frameworks, Bagi upholds the highest international privacy standards.
You will be notified via email and through the platform before any changes to this policy take effect. There are no hidden updates.
For any data-related questions or concerns, our support team is available 24/7, seven days a week.
Here are answers to the most frequently asked questions about our Privacy Policy.